Last updated: 9 June 2026

Finance Director London is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect any information that you give us when you use our website.

 

We understand how important it is to manage your data responsibly. Whether you are browsing our services or getting in touch, we want you to feel confident that your information is safe with us.

 

1. Who We Are

Finance Director London Ltd is a financial consultancy business helping small and growing businesses thrive. Our registered address is:

 

Finance Director London Ltd

47 Walpole Road

London, N17 6BE

Company number: 11035610

 

If you have any questions about this policy, would like to raise a complaint or would like to contact our data controller, please contact us or book a call here. 

 

2. What Information We Collect

We may collect the following information when you use our website or contact us:

 

• Name

• Contact information including email address

• Business name and company information

• Information relating to your enquiry

• Website usage data (via cookies)

 

We only collect information that is necessary for us to provide our services or respond to your queries.

 

3. How We Use Your Data

We use the information we collect to:

 

• Respond to your enquiries

• Provide you with information about our services

• Improve our website and user experience

• Fulfil our legal obligations

 

We will never sell your personal data or share it with third parties for marketing purposes.

 

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

 

• Consent – where you have actively agreed to us processing your data

• Contract – where we need the data to perform a contract with you

• Legal obligation – where we are required to comply with the law

• Legitimate interests – to improve our services and communicate with clients and prospective clients

 

5. Cookies

A cookie is a small file placed on your computer or device to help us improve your browsing experience.

We use cookies for:

• Website performance and analytics (e.g. Google Analytics)

• Remembering preferences

• Understanding how users interact with our website

 

You can choose to accept or decline cookies through your browser settings. Declining cookies may limit some functionality on our website.

 

For full details, please see our Cookie Policy at the end of this document.

 

6. How We Store Your Data

We store personal information securely using appropriate technical and organisational measures designed to protect against unauthorised access, loss, alteration or disclosure.

 

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting and professional obligations.

 

Typical retention periods include:

• Client engagement records: up to 7 years after the end of the engagement.

• Financial and accounting records: up to 7 years in accordance with legal requirements.

• Marketing enquiries: up to 24 months after the last interaction unless consent is withdrawn earlier.

 

Where information is no longer required, it will be securely deleted or anonymised.

 

7. Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you.

• Request correction of inaccurate or incomplete personal data.

• Request erasure of your personal data in certain circumstances.

• Request restriction of processing in certain circumstances.

• Object to processing carried out on the basis of legitimate interests.

• Request the transfer of your personal data to another organisation where applicable.

• Withdraw consent at any time where processing is based on consent.

• Not be subject to decisions based solely on automated processing where legal or similarly significant effects arise.

 

To exercise these rights, please contact us or book a call here.

 

8. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these websites. Please review their privacy policies separately.

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9. Data Protection Complaints

We are committed to handling personal information fairly, lawfully and transparently. If you have concerns about how we have collected, used, stored, shared or otherwise processed your personal data, you have the right to make a data protection complaint directly to us.

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You can submit a complaint on our website using this form:

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When submitting a complaint, please provide:

• Your name and contact details

• Details of your concern

• Any supporting information that may assist us in investigating the matter

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We will:

• Acknowledge receipt of your complaint within 30 calendar days;

• Investigate the matter and make any appropriate enquiries;

• Keep you informed of progress where necessary; and

• Provide you with the outcome of our investigation without undue delay.

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If we need to verify your identity before investigating a complaint, we may request reasonable evidence of identity.

Where someone is acting on behalf of another individual, we may request evidence of their authority to do so.

A copy of our Data Protection Complaints Policy and Data Protection Complaints Procedure is available on request.

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10. Changes to This Policy

We may update this policy from time to time. You will always find the latest version on this page. We recommend checking back periodically.

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11. Contact Us

If you have any questions or concerns about how we handle your data, please contact us or book a call here.

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If you are not satisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO) at:

Website: https://www.ico.org.uk

Telephone: 0303 123 1113

Address:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF